Psychological Therapeutic Solutions

Privacy Policy

Welcome to the Psychological Therapeutic Solutions Ltd Privacy Policy

When you use PTSolutions services, you trust us with your information. This Privacy Policy is meant to help you understand what information we collect, why we collect it and what we do with it.

Privacy Policy

Last modified: 8 May 2018

I, Dr Deborah Kingston, from Psychological Therapeutic Solutions Ltd, am committed to protecting and respecting your privacy.

This document sets out the basis on which any personal data I collect from you, or that you provide to me, will be processed by me.

This is important; we hope you will take time to read it carefully.

For the purpose of the Data Protection Act 1998 (The Act), I, Dr Deborah Kingston, am the data controller.

Information I will collect from you such as your name, address, date of birth, email and phone numbers. I will also ask for your GP name and address and whether you are self-paying or funded by insurance. I will usually see you at my clinic room at Greetwell Place.

In order that I can contact you via text I will store your name on my phone. No other information will be stored about you in this format. This information is only accessible by me and requires touch ID. I will delete your details from my phone as soon as we have finished working together.

Handwritten notes are recorded during each session. These help me to think about and plan our sessions in-between times. These are placed in a file, and then in a locked cabinet at my place of work. I very rarely write reports but If I do these are to the people involved in your care e.g. GP or psychiatrist. These are stored on my computer hard drive. This is backed up regularly to a portable to a secure i-cloud. Notes and reports are only accessible by myself.

All data has to be kept for 7 years. This is so that I have a record of our work together for situations such as you coming to see me for further therapy. When 7 years have lapsed all data will be deleted and paper notes shredded.

How I will use your information

I will use the information I hold about you to think about your care and liaise with other professionals with whom are relevant to your care needs.

Disclosure of your information

Your information is kept confidential. However, there are several circumstances when I have a duty to share your personal data. These are:

-When there are significant concerns for your safety or that of another person.

-If I am asked to disclose your personal data in order to comply with any legal obligation.

As part of my professional guidelines I undertake regular (monthly) supervision of my cases. I will therefore share some of your information with my supervisor in order that you receive high quality care. I use first names only and do not share identifying details with my supervisor.

Your rights

Under the General Data Protection Regulation (May 2018) you have the following rights with regards to your personal data:

The right to be informed – i.e. to know what happens to your information

The right to access your personal data and any other supplementary information. I must provide this within one month of your request and a fee of £20

The right of rectification – i.e. the right to have inaccurate personal data rectified

The right to erasure – i.e. the right ‘to be forgotten’

The right to request the restriction of your personal data

The right to data portability – i.e. to obtain and reuse personal data in a different service

The right to object to the processing of your personal data

The rights to automated decision making and profiling.

If at any point you wish to act on any of these rights, please contact the data controller, Dr Deborah Kingston

Contact Details

Dr Deborah Kingston
Telephone: 07890988379
Post: Psychological Therapeutic Solutions Ltd

Greetwell Place
2 Lime Kiln Way

Changes to my privacy policy

Any changes I make to my privacy policy will be posted on my website